Need Help?

Q & A’S

We are always delighted to hear from you. Our aim is to resolve your query as quickly as possible, but before you contact us read our Frequently Asked Questions as you may find your answer here.
Q. HOW LONG CAN I EXPECT TO WAIT FOR MY PLATES?

We aim to dispatch your plates the same day the order is placed. You can expect to receive your plates in 2 – 3 working days or quicker depending on the postal service chosen.

Q. WILL MY NUMBER PLATES ARRIVE PRE-DRILLED?

No we do not offer this service as different vehicles have their very own screw holes. We always recommend that you use the sticky pads so you do not potentially damage your plates when drilling, We supply a large range of accessories including fitting kits.

Q. WILL YOU MAKE PLATES WITH ILLEGAL SPACING?

We will do this for you but be advised, the plates will be supplied to you strictly for off-road/show use only.

Q. CAN I SUPPLY MY OWN ARTWORK/DESIGN?

If you don’t see a badge, background image to your needs we will be more than happy to receive your very own design and add it to your plates. You can do this by calling the sales team or sending the image by email. If you would like to preview your own badge we are happy to add it to our plate builder. Please supply your image to us in one of the following formats : png / gif / jpg / pdf / ai / eps. Please ensure that your artwork/image is no greater than 1 meg in size.

Q. HOW LONG DO I HAVE TO CANCEL MY ORDER?

Number plates are a bespoke item and are made especially for you and nobody else. Pro Plates try to ensure that we keep our customers happy with quick delivery times, Because of this it is not possible to cancel or amend an order which has been placed on either the internet or the telephone. Please ensure that all details are correct before placing the order.

Q. I AM UNABLE TO CHANGE FONTS, CHOOSE BADGES ON THE NUMBER PLATE BUILDER ?

If you are unable to select certain elements on our plate builder like badges, fonts, backgrounds and slogan images this is probably because you are using an older internet browser that does not support the latest JS (javascript) standard, Internet Explorer (IE) being one of these. We suggest you use our Number plate builder with the latest web browsers like Chrome, Safari, Edge or Firefox.

Q. IF I CHOOSE A BLUE BORDER FOR THE REAR YELLOW PLATE WILL IT LOOK BLACK?

We manufacture the very best number plates on the market, we can do this as we have the very highest quality printers for the job (we are part of a large print group), The colour you choose is the colour you receive on your custom plates, blue, red, green even white !.

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